Refund Policy

Refunds, returns, and exchanges

In the event that your order arrives damaged in any way, please email us as soon as possible at inquiry@sagrex.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will replace the item ordered minus the shipping costs for the return.

If you have any further questions, please don’t hesitate to contact us at inquiry@sagrex.com.